Supporter Care Officer

Role: Supporter Care Officer

Location: MSSC HQ, 202 Lambeth Road, SE1 7JW (Temporarily home based)

Contract: full time, permanent

Salary: £28,000 per annum

Closing Date: 16th May 2021

Interviews:  End of May 2021

Application: CV & Supporting Statement

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Supporter Care Officer who will be the main point of contact for supporters, prospective supporters and the public. They will need to effectively respond to interactions and enquiries using multiple communication channels (phone, email, letter, social media and text).

Key areas will focus on:

-       Manage the administration and use of the Fundraising CRM system

-       Maintaining Database records

-       Manage and report on Legacy and In Memorium donations

-       Supporter Engagement – using a multitude of platforms and channels. Taking ownership of any interactions.

We are a national charity helping to develop lifelong learning skills for the youths of today. With strong links to the maritime sector and Royal Navy. The charity uses the impact of being on the water to change their lives. Offering great flexible work and benefits

Applications should consist of a CV and supporting statement. Without this, we sadly will be unable to consider your application for this role.

A recruitment pack can be downloaded below which details more information on the role.

Recruitment Pack 

Successful applicants will be required to undergo a Disclosure and Barring Service check.

Apply now
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